Shipping and payment

SHIPPING OPTIONS

WOLT

FAST COURIER DELIVERY IN PRAGUE – SAME DAY & WEEKENDS. Shipping: 290 CZK

Shopping at the very last minute? Need delivery to your door today, even on Saturday or Sunday? Thanks to Wolt couriers, orders placed by 17:30 can be delivered on the same day! Just leave a note in your order specifying when you would like the goods delivered.

In a real hurry? Is it urgent? Call us at +420 601 081 777, and we will verify immediate availability and delivery options!

 

ZÁSILKOVNA (Packeta)

PICK-UP POINTS WITHIN THE ZÁSILKOVNA NETWORK – CZ Shipping: 69 CZK

Over 450 pick-up points. You can find your nearest location [HERE].

  • Important: Shipments delivered to Z-Boxes are stored for only two days. If you aren't sure you can make it, please choose a staffed pick-up point instead.
  • Holiday Season: During Christmas, we recommend using staffed pick-up points as boxes are often full.
  • Note: Cash on Delivery (COD) is not available for Zásilkovna pick-up points.

 

PPL

PPL PARCELSHOP (Pick-up Point) Shipping: 69 CZK (+ 59 CZK for Cash on Delivery)

PPL COURIER (Delivery to Address in CZ) Shipping: 109 CZK (+ 59 CZK for Cash on Delivery)

  • Domestic shipping for goods up to 31.5 kg with next-working-day delivery.
  • Automatic insurance up to 50,000 CZK included.
  • Online delivery confirmation and tracking.
  • Max dimensions: longest side 100 cm, total girth (L + 2xW + 2xH) max 300 cm.
  • FREE SHIPPING in CZ for orders over 4,000 CZK (even for non-registered customers).

 

PAYMENT METHODS

Please select your payment method before completing your order. We accept:

  • CASH ON DELIVERY (COD): Available for home delivery or PPL ParcelShops. Note: Due to many uncollected packages, we no longer offer COD for Zásilkovna pick-up points or Z-Boxes. (Fee: 59 CZK).
  • IN-STORE (PRAGUE): Pay by card or cash at our store: Kostelecká 938/81, 196 00 Prague 9 - Čakovice.
  • BANK TRANSFER:
  • CZK Account (Fio Banka): 2400564226/2010
  • EUR Account (IBAN): CZ45 2010 0000 0024 0203 0164
  • BIC/SWIFT: FIOBCZPPXXX
  • Note: Payment must be credited within 5 days, or the order will be cancelled.

  • GO PAY (FREE): Secure online payment via card or instant bank transfer. Data is encrypted via HTTPS; we never see your card details.

 

ORDER STATUS & CONTACT

  • Registered users: Check your status in your account after logging in.
  • Guest users: Inquire via email at obchodpromaledobrodruhy@gmail.com or call +420 601 081 777. Please have your order number ready.

 

!!! IMPORTANT NOTICE !!! Orders not collected within 3 days will be cancelled so that the items are not blocked for other customers. If you cannot pick up your goods in time, please call us at +420 601 081 777. Thank you for your understanding.